Introduction: How to Find a Good Salon and Spa Review?

How to find a good salon and spa review? When looking for a new nail salon or day spa, it can be hard to know who’s worth your time, money and — if you’re going for mani/pedis — your fingernails. The dream salon and spa reviews allow you to find a great salon in your area with just a few simple clicks, read other reviews and stories of others who have had experience with the business. The dream salon and spa reviews will give you all the information you need to compare the cost and quality of the services, as well as how previous clients experienced their service.
A: The dream salon and spa review is aimed at individuals who are looking for good service, quality, and pricing at a high-end salon or spa. To find the best reviews, we have taken the time to sift through hundreds of reviews from various sources including social media sites such as Facebook and Google+, as well as local area newspaper articles.

reviews dream salon and spa fort wayne
reviews dream salon and spa fort wayne

5 Ways to Avoid Getting a Bad Review From Your Customers

Here are some salon and spa reviews tips to avoid getting a bad review from your customers. If you want more customers, be more friendly and hire people who will treat you as their boss and not a subordinate. And make sure your customer is satisfied with everything you do from start to finish. If you answer your customer’s questions, make sure you have the correct information; and if you can’t answer their question, explain what you do or find out why. And take enough pride in your work not to be trying to save a couple of bucks. If you want more customers, hire people who will treat you as their boss and not a subordinate.
Far too often, the problem comes down to a lack of basic customer service skills and common sense. And when these things are lacking, the customers turn into a fickle bunch, complaining about everything from expensive changes and options to nonsensical details like how long they left it in their hands. They may complain that you were late for their appointment or were late in giving them their work. Or they may say that you rushed an entire facial or did not provide proper cleanings.

reviews dream salon and spa fort wayne
reviews dream salon and spa fort wayne

How to Respond To Negative Customer Reviews of Your Business

When customers leave a negative review online, it can be hard to respond. But here are some ways to respond and turn it around, so you can make everyone happy. If you want more customers, be more friendly and hire people who will treat you as their boss and not a subordinate. And make sure your customer is satisfied with everything you do from start to finish. If you answer your customer’s questions, make sure you have the correct information; and if you can’t answer their question, explain what you do or find out why. And take enough pride in your work not to be defensive. Don’t get angry. You need to be honest and apologize for the mistake and fix the problem. But don’t accept blame for it. The customer probably knows more than you do about why something went wrong and what you can do to improve your business processes
That article is from 2015, a year after I started my salons but I thought as I was sure if this would work it will work:
Look here: http://www.thegovernmentguide.com/bluebook/customer-reviews
August 2, 2015 I had my first bad review: https://www.facebook.com/dreamsalonspa/posts/910893559085097?comment_id=910912356124277¬if_t=like¬if_id=1449296306093884 (note:I changed name of persons and the city, but reviewed location is real).
I was upset, I was tired from the heat, and the unthinkable happened: I got mad.

reviews dream salon and spa fort wayne
reviews dream salon and spa fort wayne